Foro Market : Shop Grocery On The Go

What if someone promise you that they will home deliver farm fresh, organic products in competitive price? I am sure you will grab that opportunity right? I mean the biggest pain point for the people is to get fresh fruits and vegetables that is not be sprayed by pesticides. We are not sure from where these Veggies and fruits are coming, are they safe enough to consume? The pain of going to the store in this fast paced life is another story.   

Foro Market

So my first experience with Foro Market, the recently launched online grocery store was memorable. Right from the Delivery person to packaging, hygiene and most importantly the freshness of the products, I am impressed 👍 lot of thought and care has gone into each and every process and customer delight is guaranteed.

The App

So first the Foro Market app navigation is pretty simple and user friendly. Whether the signing in process, to adding items to the shopping cart and the checking out part. The entire process is seamless. Now the app is available in both

Customer Delight Executive

Delivery boys (At ForoMarket, they are called Customer Delight Executive) are the point of contact when comes to online shopping. Their behaviour makes a great difference in the overall experience. Subramaniam from foromarket was courteous, helpful and always had a smile on his face 🙂 Subramaniam is indeed  a Customer Delight Executive.

Farm Fresh Products

All the products were delivered well packaged and came all farm fresh. Good experience I must say. The products are organic and the delivery is guaranteed the very next day the order is placed. 

Foro Market: Shop Grocery On The Go

All the very best to the entire team  You have earned a customer for life. So If you are in Chennai, I recommend to try out Foro Market , the latest entrant in the #online #grocery #shopping 

https://foromarket.com

Kiruba Shankar’s Adventure With Brands!

I was, as usual , going through my work on Facebook and suddenly noticed this post from my friend Kiruba Shankar.

Kiruba was on his way to Coimbatore, flying with Jet Airways and when he reached the destination, he was received by a shocking news! Jet Aiways forgot to load his luggage. Now Kiruba was visibly angry and upset and he posted this on Facebook.

"Pathetic! JetAirways say they "forgot" to load my luggage. Now, I've landed in Coimbatore and in a few hours scheduled to speak at an elite gathering of over 200 CEOs and leaders. I'm in Tshirts & Jeans. Have to now hurriedly shop for my formal wear from suits to shoes. Unnecessary stress because some lady behind the counter in Chennai "forgot" !!" 

Now Kiruba is one of the leading authority in Social Media and has got a huge follower base. People went berserk , sharing similar stories, sympathising with Kiruba and asking him to tag Jet Airways and lodge a formal complaint.

Couple of hours later Kiruba was back with this post!

He went and purchased whole set of formal ware and shoes and was saying still no clue about the luggage. I had a close look at the clothing and figured out that it was Raymonds, a well known brand 🙂 And hour later his latest post came.

Now his mood has changed from being angry to being awesome! He was sharing how confident he was in his brand new dress. I thought, Raymonds’ slogan is “The Complete Man”, yes a man who feels awesome even after going through the trauma of missing the luggage. Branding is all about this. Creating experiences, play with human emotions!

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